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FREE DELIVERY FROM 75.-
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Shipping policy

• The delivery takes place by Swiss Post within 2-4 working days.

• Shipping costs CHF 6.90.-

• Free delivery for orders over CHF 75.-

• Click & Collect during opening hours in our shop in Basel. Orders placed on Saturdays, Sundays and public holidays can be picked up on the following working day.

We accept returns up to 30 days after delivery if the item is unused and in its original condition, and we will refund the full amount of the order minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please send us an email to info@craftino.ch as soon as possible with your order number and a photo of the condition of the item. We look at the case individually and do our best to find a satisfactory solution.

If you have any further questions, please do not hesitate to contact us at info@craftino.ch.