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Privacy policy

Craftino Creative Store - M. Öner, privacy policy

This privacy policy describes how your personal information is collected, used and shared when you visit Craftino.ch (the "Website") or when you make a purchase.


When you visit the website, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone and some of the cookies installed on your device. In addition, as you browse the website, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the website, and information about how you interact with the website. We refer to this automatically-collected information as "Device Information".

We collect device information using the following technologies:

- "Cookies" are data files that are stored on your device or computer and often contain an anonymous unique identifier. For more information on cookies and how to disable cookies, please visit http://www.allaboutcookies.org.

- "Log files" track the actions occurring on the website and collect data such as your IP address, browser type, Internet service provider, referring / exiting pages and date and time stamps.

- "Web Beacons", "Tags" and "Pixels" are electronic files that are used to record information about how you browse the website.

When you make a purchase or attempt to make a purchase through the website, we also collect certain information from you, including your name, billing address, delivery address, payment information (including credit card numbers), and your email address and your phone number. We refer to this information as "Ordering Information".

When we talk about "personal information" in this Privacy Policy, we are talking about both device information and ordering information.


We use the order information that we generally collect to fulfill orders through the website (including processing your payment information, arranging shipping and providing invoices and / or order confirmations). In addition, we use this order information to communicate with you, to check our orders for potential risks or fraud, and to send you information or advertising about our products or services, provided that these correspond to the preferences that you have shared with us / p>

We use the device information we collect to identify potential risks and cases of fraud (especially your IP address) and, in general, to improve and optimize our website (e.g. by creating analyzes of how our customers are surf and interact with the website and to evaluate the success of our marketing and advertising campaigns).


We share your personal information with third parties so that we can use your personal information as described above. For example, we use Shopify to run our online store. You can find more information about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to understand how our customers use the website. Further information on the use of your personal data by Google can be found here: https://www.google.com/intl/en/policies/privacy/. You can also deactivate Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal information in order to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other legitimate request for information we receive, or to protect our rights in other ways.


As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For more information on targeted advertising, see the Network Advertising Initiative ("NAI") training page at http://www.networkadvertising.org/understanding-online- advertising / how-does-it-work.

You can opt out of targeted advertising as follows:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also disable some of these services by visiting the Digital Advertising Alliance opt-out portal at the following address: http://optout.aboutads.info/.


Please note that we will not change the data collection and use practices of our website if a "do not track" signal is displayed in your browser.


If you are a European resident, you have the right to access personal information that we hold about you and to request that your personal information be corrected, updated or deleted. If you would like to exercise this right, please contact us using the contact information below.

If you are based in Europe, we will also find that we process your data to perform any contracts we may have with you (e.g. when you place an order through the website) or to meet our above otherwise pursue legitimate business interests listed. Please also note that your data will be transferred outside of Europe, including to Canada and the USA.


When you place an order through the website, we will keep your order information for our records unless you ask us to delete that information.


We may update this privacy policy from time to time, for example to reflect changes in our practices or changes for other operational, legal or regulatory reasons.


For more information about our data protection practices, if you have any questions or would like to make a complaint, please contact us by email at info@craftino.ch or by post at the following address:

Craftino Creative Store - M. Öner, Auf der Lyss 16, 4051 Basel, Switzerland